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What Makes FPMS Different

First Payments aim to bring quality service…

First Payments aim to bring quality service and products to a market that is often seen not have these. Confusing contracts, widely varying cost of service, poor customer service, active miss-selling and hidden costs are common within the industry.

Very good service and easy to use chip and pin device!

Mr Fox
Fox Mouldings Ltd


Excellent, everything is great.

Nudge Nudge Ink Ink


It is our objective to offer a completely transparent service that introduces new technologies and efficiencies to our customers whilst also improving their service. With complete transparency we ensure the customer knows exactly what they are paying whilst also providing market leading technology and customer service.

The below details why First Payment Merchant Services are better than the rest:

  • Customer Service – This is the core of our business, happy customers mean more and better business. We provide:
    • UK based helpdesks
    • Local Business advisors
    • Pro-active customer services – we call our customers on a quarterly basis to ensure that the devices are working efficiently and that there are not any issues.
  • Market Leading PCI DSS Program – In conjunction with First Data we provide the best PCI DSS support program in the market. Pro-actively trying to help the merchant achieve compliance and guiding them through the process
  • Market leading turnaround times – We have one of, if not the quickest turn-around time in the UK from application submission to terminal delivery. Be live and saving money within days, not weeks.
  • Latest Chip and Pin Technology – We provide only the latest in chip and pin technology, a guarantee that is often lauded but rarely fulfilled. Our devices are all PCI PTS 3.1 compliant. If your current supplier is not offering this then it is not the latest!
  • Upgradeable EPOS Solutions – We can provide an upgradeable solution allowing a customer to upgrade their current infrastructure to a full integrated EPOS solution if desired. This is an easy upgrade path that is fully scalable allowing your business to evolve as you grow.
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